ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management, Problem Management, Change Management, Release Management, and Knowledge Management.
One shared inbox for all customer contact channels
With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each tic ...
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add ...
iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environme ...
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability ...
With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in t ...
Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team de ...
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, P ...
The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all busi ...
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Z ...
OTRS is a leading cloud-based ticketing and process automation solution. It is used by service teams: IT, customer service, in ...
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticket ...
Inforobo engages your website visitors in automated conversations with the virtual assistant chatbot by simply chatting or tal ...
Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integrat ...
LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-o ...