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Enchant

Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer. To your customers, it's just email. They will never see a ticket number and will never have to log into anything!

  • helpdesk
  • customer service
  • ticketing
  • software as a service
  • customer support
  • customer relationship manager
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UseResponse

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place ...

  • live chat
  • helpdesk
  • customer service
  • feedback tool
  • chat clients
UserVoice

UserVoice

UserVoice communities are the easiest way to turn customer feedback into action:

  1. Share ideas.
  2. Vote up the best.
  3. Respond, impl ...
  • mobile app support
  • suggestion voting
  • customer feedback
  • wordpress integration
  • german
HelpCrunch

HelpCrunch

HelpCrunch is an all-around communication platform for customer service and sales, suitable for both web and mobile businesses ...

  • automatic messages
  • email notifier
  • live chat support software
  • live chat
  • helpdesk
Freshdesk

Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or ev ...

  • helpdesk
  • customer service
  • ticketing system
  • ticketing
  • social media management
GoToAssist

GoToAssist

Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their te ...

  • remote desktop access
  • remote desktop support
  • tech support
  • on demand remote support
  • remote control
UserEcho

UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support for ...

  • live chat
  • helpdesk
  • knowledge management
  • mobile feedback
  • software as a service
Zendesk

Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Z ...

  • helpdesk
  • software as a service
  • forums
  • customer support
  • on demand
OTRS

OTRS

OTRS is a leading cloud-based ticketing and process automation solution. It is used by service teams: IT, customer service, in ...

  • helpdesk
  • workflow automation
  • customer service
  • itil software
  • process automation
osTicket

osTicket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and w ...

  • helpdesk
  • ticketing system
  • support ticket system
  • ticketing
  • php
Help Scout

Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't ...

  • helpdesk
  • customer service
  • ticketing
  • customer feedback
  • email management
((OTRS)) Community Edition

((OTRS)) Community Edition

((OTRS)) Community Edition is the open source version of the fully-managed OTRS service management suite, a leading cloud-base ...

  • helpdesk
  • workflow automation
  • ticketing system
  • support ticket system
  • ticketing
Get Satisfaction

Get Satisfaction

User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system. ...

  • crowdsourced customer support
  • peer to peer support
  • customer feedback
  • customer relationship manager
UserReport

UserReport

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback ...

  • google apps
  • survey tool pop up survey
  • google analytics integration
  • feedback button
  • survey tool
Survicate

Survicate

Survicate is an all-in-one customer feedback software. With just one tool, you can collect customer feedback across all digita ...

  • conversion analysis
  • online survey
  • customer satisfaction surveys
  • lead tracking
  • customer satisfaction
OpenSupports

OpenSupports

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that yo ...

  • helpdesk
  • feedback tool
  • ticketing system
  • support ticket system
  • ticketing

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