With Web Help Desk, you no longer have to worry about manual ticket generation and the hassle of individually routing each ticket. Incident creation, technician task assignment, SLA alerts, escalations, and tracking every step of the response process—all of this happens automatically. That way, you can close tickets efficiently, help put end users back in business, and restore productivity—which might even make management smile.
Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powe ...
HelpCrunch is an all-around communication platform for customer service and sales, suitable for both web and mobile businesses ...
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, P ...
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or ev ...
Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their te ...
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Z ...
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticket ...
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and w ...
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't ...
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
Offer support v ...
((OTRS)) Community Edition is the open source version of the fully-managed OTRS service management suite, a leading cloud-base ...
In March, 2018, Salesforce announced the end-of-life for desk.com in March, 2020. Desk.com lets you see all your customers in ...
Helpy is written in Ruby on Rails 4.2 and released under the MIT license. Features include support tickets with email integrat ...
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that yo ...
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk need ...