Trakdesk
Trakdesk is a cloud-based customer support software and helpdesk solution that lets you efficiently manage your customers through various channels no matter where they are. Some popular features include:
- Knowledge base and self service portal
- Customer portal
- Automations: event triggers, automatic automation, macros
- Gamification - quests
- Multi-language
- Satisfaction surveys
- Custom domain mapping
- Customizable themes
- Customizable ticket, customer and company forms
- Service level agreement - SLA
- Business hours
- Ticket scheduler
- Multiple products and brands
And many more.. Sign-up today for your free 30 days trial. No credit card is needed.
