Live Site Help
Live Site Help is a live chat widget that can be added to your website, enabling customers to request instant support without leaving your site. Using the operator's application (available as a web app, for Windows and Mac OS X), your support team can handle multiple chat sessions and chat with other operators. Transfer documents and files, engage customers with pro-active invites and save leads with an offline form. Create a custom pre-chat form and offer a customer service survey after chats. Create rule-based auto-replies and customised widgets to match your web site. Additional features include shared web browsing, profile pictures, user blocking and more.
