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Trengo

Trengo

One shared inbox for all customer contact channels

  • voip calling
  • voice recorder
  • live chat support software
  • live chat
  • multiple account support
VisionProject

VisionProject

Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powe ...

  • knowledge management
  • resource management
  • task management
  • customer feedback
  • document management system
UseResponse

UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place ...

  • live chat
  • helpdesk
  • customer service
  • feedback tool
  • chat clients
UserVoice

UserVoice

UserVoice communities are the easiest way to turn customer feedback into action:

  1. Share ideas.
  2. Vote up the best.
  3. Respond, impl ...
  • mobile app support
  • suggestion voting
  • customer feedback
  • wordpress integration
  • german
Reamaze

Reamaze

Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into y ...

  • live chat
  • helpdesk
  • workflow automation
  • customer service
  • marketing automation
Helprace

Helprace

Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated tog ...

  • helpdesk
  • workflow automation
  • customer service
  • support ticket system
  • wordpress integration
InvGate Service Desk

InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, P ...

  • on demand help desk
  • online help desk
  • helpdesk
  • itsm software
  • web helpdesk software
Freshdesk

Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or ev ...

  • helpdesk
  • customer service
  • ticketing system
  • ticketing
  • social media management
GoToAssist

GoToAssist

Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their te ...

  • remote desktop access
  • remote desktop support
  • tech support
  • on demand remote support
  • remote control
UserEcho

UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support for ...

  • live chat
  • helpdesk
  • knowledge management
  • mobile feedback
  • software as a service
Zendesk

Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Z ...

  • helpdesk
  • software as a service
  • forums
  • customer support
  • on demand
TeamSupport.com

TeamSupport.com

Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one comm ...

  • helpdesk
  • customer service
  • ticketing
  • customer support
osTicket

osTicket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and w ...

  • helpdesk
  • ticketing system
  • support ticket system
  • ticketing
  • php
DeskPRO

DeskPRO

DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentr ...

  • helpdesk
  • customer service
  • ticketing
  • chat clients
  • customer relationship manager
Help Scout

Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't ...

  • helpdesk
  • customer service
  • ticketing
  • customer feedback
  • email management
Kayako

Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

Offer support v ...

  • live chat
  • helpdesk
  • customer service
  • support ticket system
  • ticketing
((OTRS)) Community Edition

((OTRS)) Community Edition

((OTRS)) Community Edition is the open source version of the fully-managed OTRS service management suite, a leading cloud-base ...

  • helpdesk
  • workflow automation
  • ticketing system
  • support ticket system
  • ticketing
Zoho Discussions

Zoho Discussions

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

  • zoho
  • discussion
  • forums
Get Satisfaction

Get Satisfaction

User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system. ...

  • crowdsourced customer support
  • peer to peer support
  • customer feedback
  • customer relationship manager
UserReport

UserReport

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback ...

  • google apps
  • survey tool pop up survey
  • google analytics integration
  • feedback button
  • survey tool
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