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IntraService

IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.

  • helpdesk
  • itil
  • software as a service
  • service desk ticketing
  • mssql
  • saas service desk
  • saas helpdesk
  • help desk solution
  • service desk
IntraService Home
Front

Front

Front is the first email management software for teams that integrates with the tools you already use. With Front, you can ass ...

  • customer service
  • social customer service
  • real time collaboration
  • email management
  • comment section
UserVoice

UserVoice

UserVoice communities are the easiest way to turn customer feedback into action:

  1. Share ideas.
  2. Vote up the best.
  3. Respond, impl ...
  • mobile app support
  • suggestion voting
  • customer feedback
  • wordpress integration
  • german
InvGate Service Desk

InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, P ...

  • on demand help desk
  • online help desk
  • helpdesk
  • itsm software
  • web helpdesk software
Freshdesk

Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or ev ...

  • helpdesk
  • customer service
  • ticketing system
  • ticketing
  • social media management
GoToAssist

GoToAssist

Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their te ...

  • remote desktop access
  • remote desktop support
  • tech support
  • on demand remote support
  • remote control
UserEcho

UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support for ...

  • live chat
  • helpdesk
  • knowledge management
  • mobile feedback
  • software as a service
Zendesk

Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Z ...

  • helpdesk
  • software as a service
  • forums
  • customer support
  • on demand
OTRS

OTRS

OTRS is a leading cloud-based ticketing and process automation solution. It is used by service teams: IT, customer service, in ...

  • helpdesk
  • workflow automation
  • customer service
  • itil software
  • process automation
SuiteCRM

SuiteCRM

SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and so ...

  • customer relationship manager
osTicket

osTicket

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and w ...

  • helpdesk
  • ticketing system
  • support ticket system
  • ticketing
  • php
Help Scout

Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't ...

  • helpdesk
  • customer service
  • ticketing
  • customer feedback
  • email management
((OTRS)) Community Edition

((OTRS)) Community Edition

((OTRS)) Community Edition is the open source version of the fully-managed OTRS service management suite, a leading cloud-base ...

  • helpdesk
  • workflow automation
  • ticketing system
  • support ticket system
  • ticketing
Get Satisfaction

Get Satisfaction

User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system. ...

  • crowdsourced customer support
  • peer to peer support
  • customer feedback
  • customer relationship manager
UserReport

UserReport

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback ...

  • google apps
  • survey tool pop up survey
  • google analytics integration
  • feedback button
  • survey tool
OpenSupports

OpenSupports

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that yo ...

  • helpdesk
  • feedback tool
  • ticketing system
  • support ticket system
  • ticketing

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