Retently Sentiment
Send a Net Promoter Score ® survey to your clients and start gathering, analyzing and acting on the received customer feedback. Retently will send your customers a single question survey. They’ll give your business a score and provide additional feedback. Your Net Promoter Score will be calculated based on the survey responses.
Here's how it works:
- Customize the survey Easily customize your NPS survey email with your logo, images, fonts, and colors so that it matches your brand's identity.
- Import customers' data Add your customers manually, upload a CSV file or import them via one of our integrations with various CRM, email marketing, helpdesk, marketing automation and billing products.
- Measure customer satisfaction Send the survey to all or a few customers right away. Update the automation settings to match your business requirements.
