ngDesk will centralize, automate and simplify your customer support operations. By having your company’s tickets in one central location, your agents can easily track and manage all ticket activity. The automatic pager notifications, escalation and reminders ensure that all tickets are responded to and resolved quickly. The in application messaging, improves communication between your agents and your customers, decreasing resolution time and increasing customer satisfaction.
Cabot is a free, open-source, self-hosted infrastructure monitoring platform that provides some of the best features of PagerD ...
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve inc ...
On-Call. Simplified. Intelligent alert routing for the modern team. Cheaper/simpler competitor to PagerDuty.
AlertAgility provides simple and powerful solution to incident management, which is easy to configure and use with even large ...
BigPanda Inc. enables large enterprises to automate and scale IT Operations to meet the complex demands of digital transformat ...
Full-Stack Visibility and Actionable Insights for Better Software and Better Customer Experiences Visualize every dimension of ...
Take alerts from any IT management system and notify users via iPhone, Android, Blackberry push notifications, email, SMS and ...
Openduty is an incident escalation tool. It has a Pagerduty compatible API too.