There are 3 major use cases of our platform/app: 1) Z Channel – It is predicted that millennials would text more and talk less. a. Any SME, retail shop, professional, club, hotel, brands, events can create Z Channel (for free), zoro.im users can search and follow Z Channel of their interest b. Z Channel owners can broadcast regular updates, trends, promotions with option to buy with single click to their followers c. Customer support with chat/audio/video call can be done, bots will answer 90% of the queries d. Subscriber can buy professional services or products on Z channel with funds from wallet, opt to publish on social wall of zoro.im e. AI – Machine learning to understand buying trends and suggest suitable Z channel and promotions, products etc. – All through chat application 2) Unified communication, VoIP telephony Features of zoro.im The features offered in zoro.im: • Unified communication • Login or sign-up from multiple device same time Works in Web browser, Android, iOS, Windows, Linux, Mac Rich chat/IM, audio and video call/conference • VoIP Telephony • Call anywhere (PSTN) and pay as you go • International roaming – Roam international with zero charges • Buy DID of any country and forward to zoro.im • Low Bandwidth – apt for 2G or satellite communication

The features offered in zoro.im for Business are (Features offered in zoro.im plus additional) • VoIP Telephony • Sign-up and configure enterprise-wide telephony within minutes • Setup departments, manage employees and allow features based on employee role • All platform IP Telephony (VoIP) • International Roaming and call forwarding

• RCS (Rich communication suite) platform • Audio and Video conference feature • Collaboration tools such as screen sharing, meeting request • Save chat/audio recording/video recording directly to project document (linked to document management system) 3) Z wallet - Coming Soon