Foresee
As the leader in customer satisfaction measurement, ForeSee captures and analyzes Voice of Customer data to help private and public sector organizations increase loyalty, recommendations, and website value. Using the methodology of the American Customer Satisfaction Index (ACSI), ForeSee identifies improvements to online and offline initiatives that drive customer satisfaction. With over 50 million survey responses collected to date and benchmarks across dozens of industries, ForeSee offers unparalleled expertise in customer satisfaction measurement and management. The ForeSee Mobile Portal app gives you “on the go” access to your organization’s customer satisfaction data. All of your measurements, which are viewable in the the ForeSee portal, are also now available through this single interface. Keep on top of Voice of Customer in an easy-to-use format that goes with you.
Key Features:
- Satisfaction summary data including daily scores, previous month’s scores, and month-to-date scores
- Rolling 30 day average
- Detailed model results and trend lines Note: You must be an existing ForeSee Results’ customer and have established login credentials to use this app.
