CheckMarket
CheckMarket is an enterprise web-based survey tool. There are many low cost (free) survey tools out there. What makes CheckMarket different is its focus on enterprise users and their special needs. Unlimited users, role-based security, two-step verification, always on https are standard for every account.
Unlimited phone and email support is also standard for every account. CheckMarket offers professional services ranging from scripting to analysis of the survey results. CheckMarket uses data centers in three regions: US, EU, Asia. Users can specify in which region their data is stored. CheckMarket has integrations with SalesForce and Zendesk. There is a survey API to create custom integrations. Notifications can be set based on responses and other meta-data. For instance, if a respondent is unsatisfied, an email can be sent, a Zendesk ticket created, a SalesForce contact created, etc. CheckMarket is fully multilingual. It works in 40 languages including right-to-left languages. There is a import/export translation function. It respects date, number and delimiter formats. It is even paper size aware when generating reports. Custom branded reports can be generated in many native formats such as Excel, Word, PowerPoint, SPSS (fully-labeled), PDF, etc. Users can embed filtered report elements like a YouTube video or create custom dashboards. The reports use negative keyword detection to automatically set chart colors.
CheckMarket has a special NPS question type and specific NPS reporting. CheckMarket is self-funded and profitable. Clients include Cigna, Toyota, Citibank, Q8, PricewaterhouseCoopers, Heineken, NATO, Sony, Manpower, KFC, European Union...
