B&H Foto & Electronics Corp, founded in 1973 in Manhattan, New York City, is the largest non-chain photo and video equipment retailer in the United States. Customers engage with B&H via its websites, retail store, phone sales and customer service, email, and chat channels. B&H has been frequently recognized as a leader in its industry. B&H was named the leading online consumer electronics retailer by Consumers Reports for 2018 and has been similarly recognized for the past ten years. Newsweek named B&H as one of America's Top Companies for Customer Service for 2019, with top position in the consumer electronics category based on over 130,000 customer evaluations. In 2018, Forbes named B&H as one of America's Best Mid-Size Employers. Also in 2018, B&H's consumer website was recognized as the Best for User Experience of any e-commerce company by the Baymard Institute.[